Refunds depend on the project stage, agreed scope of work and the amount of work already completed.
If work has not started, a refund may be considered after deducting any transaction, setup or consultation charges.
If planning, design, development, integration, consultation or automation work has already started, advance payments may be non-refundable.
For monthly automation, website maintenance or support services, cancellation requests should be made before the next billing cycle.
Refunds are reviewed case by case according to the project agreement and work status.
For refund-related queries, contact us at 0329-3073108.